Case Study: Pega saves 60,000+ hours with OpenSearch and NetApp Instaclustr

Pega saves 60,000+ hours annually with OpenSearch

Pega, a global software leader providing an AI-powered platform for enterprise transformation, faced challenges in managing the complexity of its tightly coupled infrastructure solutions, which included embedded Apache Cassandra, Apache Kafka, and OpenSearch. Scaling operations globally while maintaining efficiency was becoming a barrier to innovation, requiring significant time and resources. To address this, Pega partnered with OpenSearch through NetApp Instaclustr.

By adopting NetApp Instaclustr's fully managed open-source data infrastructure, Pega achieved significant results. The solution saved over 60,000 hours in annual management time, enabled a seamless multi-cloud solution across AWS and Google Cloud, and achieved consistent 99.95% SLA compliance while reducing operational overhead. The partnership with OpenSearch and NetApp Instaclustr allowed Pega to reclaim valuable engineering resources and focus on core innovation.

Pega