Case Study: Max Security cuts analyst briefing time by 79% with OpenSearch hybrid search

Max Security cuts analyst briefing time by 79% with OpenSearch

Max Security, a global risk intelligence provider, faced significant operational bottlenecks as its analysts spent up to twelve hours manually searching through a decade of proprietary reports using traditional keyword methods. This inefficient process limited scalability and consumed valuable analyst time. Partnering with OpenSearch, the company sought a solution to unlock its archive more effectively.

The solution implemented was SCOUT AI, an intelligent agent built on OpenSearch's hybrid search capabilities, which combines vector and keyword search. This closed-loop Retrieval-Augmented Generation (RAG) system ensured all outputs were grounded exclusively in Max Security's vetted data. The implementation cut average analyst briefing time by 79%, from two hours to just 25 minutes, and saved each analyst seven hours per week, enabling broader client access to their intelligence.

Max Security