Case Study: MKS Instruments gets fast usage reporting and management answers with OpenLM

MKS Instruments - Customer Case Study

MKS Instruments worked with OpenLM to improve visibility into its engineering software usage and make it easier to answer management’s questions quickly. Peggy M Garrett, Global CAD Manager for Engineering Tools at MKS Instruments Inc, needed a solution that would not let her down when generating usage reports and tracking software activity.

OpenLM provided the application used to generate usage reports rapidly and deliver the information management needed in minutes. The result was faster access to accurate usage data and much quicker response times for internal reporting, with OpenLM described as a dependable tool that consistently met the team’s needs.

MKS Instruments

Peggy M Garrett

Global CAD Manager, Engineering Tools