Case Study: Leading Credit Card Payment Service Group achieves faster time to market and lower TCO with OpenLegacy

Speeding time to market with enhanced customer experience and services

Leading Credit Card Payment Service Group, a technological leader in credit cards and electronic payments, wanted to rebuild its customer website to improve performance, usability, and openness while reducing reliance on IBM. The company’s existing site connected to IBM mainframe applications through IBM CTG, and it needed a faster, more flexible solution for cardholders to access transaction and account details.

OpenLegacy implemented its platform to expose mainframe transactions as secure web services, delivering a fully functional credit card history service in just two days with a 260 ms response time. OpenLegacy replaced the previous solution at half the cost, cut total cost of ownership by 75%, reduced dependency on IBM, and helped the company support over a million service calls per day while improving customer experience.