Case Study: Auto parts Importer/Distributor achieves faster sales and higher customer satisfaction with OpenLegacy

Spare parts distributor speeds towards IBM i-based tablet application

Auto parts Importer/ Distributor needed a faster, more mobile way for its sales team to access a mission-critical IBM i ERP system while the company prepared to migrate off IBM i. Sales reps were relying on call-center calls and end-of-day terminal uploads to check inventory and place orders, which slowed the sales process and limited customer service.

OpenLegacy used its iSuite to build a tablet app connected to the IBM i ERP with no changes to the existing environment, deploying it in the cloud via IBM Bluemix. The solution went live in three months and cut the sales process from 15 minutes to two, improving productivity, increasing sales, and boosting customer satisfaction through real-time order confirmation.