Case Study: Leading Insurance And Finance Company achieves 20-30% time savings with OpenLegacy

OpenLegacy helps improve productivity through an integrated application for insurance agents

Leading Insurance And Finance Company, a long-established insurer and financial services provider, needed to modernize its auto insurance claim management process. Its legacy AS/400 COBOL systems still forced agents to switch between web applications and green screens, which slowed workflows and hurt customer response times. OpenLegacy was selected to help bring the claims process into the existing Java-based auto insurance application.

Using the OpenLegacy platform, the company integrated the AS/400 claim management system into the web application in just five days for the proof of concept and ten days for the full project. OpenLegacy also enabled bank-level security and secure single sign-on. The result was a more unified agent experience, with 20–30% time savings for agents, faster service, and a lower-cost, lower-risk alternative to rewriting the legacy system.