Case Study: Major Agricultural Organization achieves financial accuracy and better field service with OpenLegacy

Large agricultural organization gallops ahead with tablet app for IBM System i (aka AS/400)

The **Major Agricultural Organization** needed to modernize field operations for its veterinarians, who relied on outdated Windows CE mini-terminals connected to IBM System i (AS/400) applications. The legacy devices were cumbersome and depended on live connectivity, which often caused incomplete or stale data to be sent back from the field, creating accounting errors and financial discrepancies.

The organization partnered with **OpenLegacy** to replace the terminals with iPad Mini tablets and use OpenLegacy’s OpenAPI module to expose System i business processes to the new app. The solution added offline data storage so updates synced only when a connection was available, eliminating inconsistency issues. As a result, the organization improved financial accuracy, reduced billing discrepancies and customer service calls, and gave veterinarians a better user experience while expanding the app with features like inventory, scheduling, directions, and e-signatures.