Case Study: Harel Insurance boosts productivity and customer satisfaction with OpenLegacy

Harel Insurance boosted employee productivity and customer satisfaction with a new web interface

Harel Insurance, a major insurer managing over $50 billion in premiums annually, needed to modernize its agent portal by bringing complex IBM i transactions to a new web interface. Their challenge was the slow, costly process of rewriting underlying COBOL code, which took weeks or months per service, hindering their ability to meet design goals and improve productivity.

Using the OpenLegacy platform, Harel exposed these complex legacy transactions as REST APIs within hours without modifying the original IBM i application. This allowed for the immediate creation of a modern web interface with microservices. As a result, OpenLegacy enabled Harel to deploy services in days instead of months, significantly boosting agent productivity and customer satisfaction while ensuring robust security and performance for thousands of users.

Harel