Case Study: Fern achieves real-time shipment tracking and instant exhibitor notifications with OpenLegacy

Fern Expo kept exhibitors productive with status updates for shipments to show floors

Fern, a leading producer of trade show services, faced the challenge of accessing its data stored on a legacy IBM i system from modern mobile devices. The company needed to provide its staff and exhibitors with real-time updates on shipment statuses while on the event floor, a process that had traditionally relied on paper forms and was ripe for innovation. To overcome this, Fern partnered with OpenLegacy to gain an improved connection to its legacy data.

Using OpenLegacy to generate modern REST APIs from its IBM i system, Fern deployed a new mobile application in under a month. The solution enabled staff to scan shipments, take photographs, and automatically notify exhibitors via email or SMS upon arrival. This resulted in immediate time and cost savings, a reduction in insurance claims, and increased customer satisfaction. OpenLegacy provided Fern with a swift and successful implementation, creating immediate ROI and opening the door for further innovation.

Fern

Jeff Mason

Director of CustomerTechnology Innovation