Case Study: Flushing Bank reduces false alarms and streamlines investigations with OpenEye Web Services

Flushing Bank streamlines investigations across 30 branches with Openeye

Flushing Bank, a financial institution operating in the New York City area for nearly a century, faced the challenge of improving its investigative process while reducing false alarms. The bank needed a solution to optimize video retrieval and sharing to better protect its customers, employees, and assets across its 30 branches. To address this, they turned to vendor OpenEye and its OpenEye Web Services (OWS) platform.

By implementing OpenEye's cloud-managed video solution, the bank gained remote access to video from any device, the ability to easily share video clips to streamline investigations, and video verification to improve response times. This resulted in a significant reduction of false alarms for Flushing Bank and improved collaboration with law enforcement during critical incidents. OpenEye provided the intelligent platform that allowed the bank to focus on its core operations while maintaining vigilance.

Flushing Bank