Case Study: T-Mobile Austria achieves faster time to market and better customer experience with Openet Evolved Charging

Enabling First to Market, Driving Best Customer Experience

T-Mobile Austria, a major mobile operator in Western Europe with 4.6 million subscribers, faced intense competition and needed to bring innovative, flexible offers to market quickly. The company wanted to improve revenue, customer experience, and NPS by launching services such as data sharing and other differentiated plans. Openet provided its Evolved Charging Solution to support this challenge.

Openet implemented a virtualized charging and service delivery solution that enabled T-Mobile Austria to launch time-limited offers, speed boosts, roaming-based data passes, and other flexible service passes while meeting EU and Austrian data regulations. The result was faster time to market, a better customer experience, and the ability to turn innovation into revenue efficiently; T-Mobile Austria also became consistently voted the most popular mobile network operator in Austria.

T-Mobile

Ruediger Koester

CTO