Case Study: eir streamlines billing and order processing with OpenCell

Opencell Assists Open Eir In The Transformation Of Its Information Systems And Order Processing, Rating And Invoicing Systems

Eir, the principal telecommunications provider in Ireland, required a streamlined system to process its multiple million monthly operations, particularly for rating and invoicing, and to modernize an outdated information system. OpenCell partnered with them to implement a solution centered on its product for this key transformational pillar.

OpenCell’s solution managed end-to-end processes including complex order processing, high-volume rating, and invoicing. This resulted in reduced billing overheads, increased operational efficiency, and a significant simplification of the IT architecture for Eir. The implementation gave the company powerful real-time transaction management and the agility to quickly deploy new offers.

Eir

Brian Chapman

Chief Information Officer