Case Study: Diabolocom reduces invoicing time and streamlines billing with OpenCell

Diabolocom - Customer Case Study

Diabolocom, a cloud-based Customer Interaction Management platform, was experiencing difficulty testing new offers and needed to standardize and automate its billing to manage its rapid growth. To address this challenge, they turned to the vendor OpenCell for its core mediation and billing engine.

OpenCell implemented a custom mediation and automated billing system, which included detailed invoice templates and integration with an ERP. This solution provided Diabolocom with a quick time-to-market of less than one month, reduced invoicing time to under one day, and achieved a headcount reduction of one FTE, all while reducing revenue leakage.

Diabolocom

Frederic Durand

Chief Executive Officer