Case Study: Ranking achieves higher efficiency for order management, customer service and operations control with OpenBravo

Ranking achieves higher efficiency for order management, customer service and operations control with Openbravo

Ranking is a Spanish sporting-goods specialist founded in 2000 that supplies schools, sports centers and teams nationwide. As its mixed catalogue/web model and customer base grew, the company needed a more agile, scalable system to handle higher order volumes and complexity, manage detailed contact and intermediary data, automate order entry and shipping, and control inventory with reservations, multiple locations and serial numbers.

Using Openbravo’s flexible web-based platform (with SMF Consulting), Ranking customized a cost-effective solution covering accounting, purchasing, sales, warehouse and production, plus bespoke contact management and logistics integration. The implementation enabled direct online order intake, automated handoff to logistics operators, SMS customer notifications and electronic invoicing, reducing errors and duplicated data, speeding order processing, improving customer service and delivering real-time information for better decision-making.

Ranking