Case Study: Travelport achieves higher employee engagement and lower attrition with OpenBlend

Travelport boosts employee engagement to 95% with OpenBlend

Travelport, a global travel technology company, faced the challenge of needing to radically transform its performance management culture following significant pandemic-related redundancies. They partnered with OpenBlend, implementing its platform to move away from traditional annual appraisals and instead foster ongoing coaching conversations that strengthen connections and support employee wellbeing.

By using OpenBlend to facilitate regular manager-employee conversations, Travelport achieved remarkable results. The vendor's solution was critical in helping drive a 22% increase in employees proud to work there, a 10% rise in wellbeing, and a significant improvement in strategic goal clarity. Most notably, OpenBlend helped Travelport achieve lower-than-average voluntary attrition rates in the tech industry, defying pandemic-era predictions.

Travelport