Case Study: Investigo improves coaching and employee conversations with OpenBlend

Investigo - Customer Case Study

Investigo, a fast-growing recruitment company, needed a more structured way to support employee development and performance. Before OpenBlend, there was no formal appraisal process and one-to-ones were mostly transactional, focused on numbers and output rather than meaningful coaching or personal progress.

OpenBlend implemented its coaching and one-to-one platform to help Investigo create regular, structured conversations, improve manager coaching skills, and surface individual motivations and challenges earlier. The result was better-quality conversations, clearer follow-up actions, stronger manager relationships, and useful insight from platform data by team, manager, and director—helping Investigo scale its people-first, supportive culture.

Investigo

Kate Graham

Operational Excellence Director