Case Study: Foxtons boosts employee engagement and performance with OpenBlend

Foxtons boosts employee-manager check-ins by 162% with OpenBlend

Foxtons, a major UK real estate agency, faced a challenge with inconsistent and unstructured performance conversations across its many offices. Without a formal platform, the quality of manager-employee check-ins varied greatly, making it difficult to adopt a consistent approach to performance. Seeking a sustainable solution beyond one-off training, the company turned to the vendor OpenBlend for its performance management platform.

OpenBlend provided a tool that enabled holistic conversations focusing on objectives, motivation, and wellbeing. The solution was carefully rolled out with manager training and employee feedback, leading to a 162% rise in employee-manager check-ins and a 288% increase in objectives set. Foxtons also measured tangible increases in employee engagement during the pandemic and directly linked the OpenBlend implementation to improved business metrics, including a substantial spike in total group revenue.

Foxtons