Case Study: Caravan and Motorhome Club boosts 1:1 conversations and employee wellbeing with OpenBlend

Caravan and Motorhome Club boosts effective 1:1s to 93% with OpenBlend

The Caravan and Motorhome Club, an established leisure and hospitality organization, faced challenges with its outdated, annual appraisal system. The process was manual, tied to compensation, and did not support regular recognition or holistic conversations. Seeking modernization, they partnered with performance management vendor OpenBlend to implement a digital platform for facilitating regular 1:1 meetings.

By implementing OpenBlend, the Club transitioned to a modern, employee-led model for performance conversations. The solution enabled real-time recognition and provided valuable people analytics. As a result, 93% of employees are now having effective 1:1s, and scores for employee happiness, confidence, and wellbeing have all significantly increased. OpenBlend has been instrumental in improving engagement and supporting the Club's retention efforts.

Caravan and Motorhome Club