Case Study: Mikron achieves rapid 24x7 threat detection and response with Open Systems (MDR + Microsoft Sentinel + SASE)

The Triple Punch of Managed Detection and Response, Microsoft Sentinel, and SASE Speeds Cybersecurity Response

Mikron, a Swiss precision engineering company with more than 100 years of history, was facing an overwhelming volume of threat alerts, too many disparate vendors, and insufficient security staff — risks that could interrupt production and expose IP. Although Mikron had enabled Microsoft Azure Sentinel as part of Microsoft 365 E5, the team remained buried in noise while already using Open Systems’ SASE SD‑WAN and needed a unified, 24x7 solution.

Open Systems delivered that unified stack by integrating its SASE platform with Microsoft Azure Sentinel and its Managed Detection and Response (MDR) service, providing 24x7 SOC analysts who enrich Sentinel data, correlate alerts, and take direct action. The result: faster, more accurate detection and response (malware spread blocked almost immediately), reduced false positives and alert fatigue, and dramatically improved operational agility — security change requests fell from 72 hours to 15–30 minutes — allowing Mikron to exit day‑to‑day cybersecurity firefighting.

Mikron

Rolando Galeazzi

Chief Information Security Officer