Case Study: Leading Clinical Research Organization accelerates clinical trial innovation and saves $2.5M with Open Systems

New cloud platform Accelerates innovation Of clinical trials

Leading Clinical Research Organization, a publicly traded CRO operating in nearly 100 countries with ~20,000 employees, faced a patchwork of siloed systems, limited cloud capability, and an underutilized Microsoft 365 E5 stack that hindered innovation and increased cost and compliance risk. Working with Open Systems, the CRO sought a centralized cloud foundation using Microsoft Azure and related services (Microsoft 365 E5, Azure Sentinel, Azure Log Analytics, Azure Monitor) to support decentralized and hybrid clinical trial programs.

Open Systems helped design and operationalize a consolidated Azure-based platform, centralizing compliance, data protection, and security while optimizing Microsoft 365 E5 and replacing multiple monitoring tools. The new solution simplified management, freed IT resources for strategic work, reduced suppliers, and delivered measurable savings — $2.5 million annually from eliminating applications and data centers plus about $400,000 annually by replacing tools — enabling the CRO to scale virtual and decentralized trials.