Case Study: TaskUs achieves continuous visibility and control of sensitive data with Open Raven

Achieving visibility and control of sensitive data in a fast-paced, high-growth global environment

TaskUs, a fast-growing provider of outsourced digital services and next‑generation customer experience, faced the challenge of protecting and managing vast amounts of highly sensitive client data (financial data, PII, PHI) across a rapidly expanding AWS environment while meeting overlapping global compliance requirements like PCI DSS, GDPR, HITRUST and SOC2. Native controls and policy documentation weren’t enough, so TaskUs turned to Open Raven and its Data Security Platform to gain scalable, enforceable data governance.

Open Raven delivered automated discovery and classification, continuous data security assessments across dozens of AWS accounts, and pre‑built rules to track regulatory and contract requirements—enabling fast collaboration with data owners to prioritize remediation. The result was near real‑time visibility into data protection risks, validated protections (encryption and access controls), faster remediation workflows, and a materially reduced risk of data breaches while improving TaskUs’s compliance posture and executive reporting.

TaskUs

Gary Miller

DVP Information Security