Open Practice
6 Case Studies
A Open Practice Case Study
Sentrii RCM, a medical billing company specializing in anesthesia, faced a significant challenge. Their previous software was inflexible and unable to handle the complex, specific requirements of anesthesia billing, such as care team and time-based billing. They needed a sophisticated, customizable solution to improve efficiency and support their growth. This led them to partner with the vendor Open Practice and implement their OpenPM software.
Open Practice provided a highly customizable RCM platform and a dedicated team that collaborated with Sentrii RCM to develop tailored workflows. Despite launching during the pandemic in May 2020, the implementation was seamless and allowed Sentrii RCM to grow without missing a deadline. The partnership with Open Practice eliminated inefficiencies, provided a reliable and responsive browser-based tool, and empowered Sentrii RCM to compete effectively by leveraging technology. The vendor's consistent support and willingness to consider new features gave the customer peace of mind and a significant competitive advantage.