Case Study: Indiana Internal Medical Consultants saves time and cuts days in A/R with Open Practice

Indiana Internal Medical Consultants cuts A/R days by 50% with Open Practice

Indiana Internal Medical Consultants (IIMC), a 112-provider multi-specialty practice, faced significant inefficiency due to a paper-based charge review process. Using an outdated practice management system, staff had to manually process paper records, which was laborious and time-consuming. IIMC turned to the vendor Open Practice, implementing their OpenPM practice management software to automate this workflow and integrate with their existing EHR.

Open Practice created an automated, paperless charge review process for IIMC, which streamlined work and highlighted errors. The solution's enhanced reporting capabilities provided real-time visibility into key metrics like accounts receivable (A/R). As a result, Open Practice helped IIMC save 40 hours of staff time per week, reduce days in A/R by 50%, and significantly improve job satisfaction within the billing team.

Indiana Internal Medical Consultants