Open Practice
6 Case Studies
A Open Practice Case Study
The customer, Clean Claim MD, a medical billing company, was struggling with inefficient practice management software that lacked key functions like a single login for multiple clients and integrated payment posting. These limitations hindered their ability to handle complex billing scenarios, such as those for anesthesia and worker's compensation, and prevented business growth. Seeking a more capable partner, they turned to the vendor, Open Practice, and its OpenPM software.
By implementing Open Practice's OpenPM, Clean Claim MD streamlined its operations with features like a built-in job scheduler, integrated clearinghouse for claims status, and a customizable worklist. The solution saved the company 15 hours per week on payment posting alone and provided the robust functionality needed for specialized billing. The vendor's exceptional support was also a key benefit, leading to a significant return on investment and high customer satisfaction.