Case Study: Efecty boosts training efficiency and learner satisfaction with Open LMS

Efecty cuts onboarding time to 35 minutes with Open LMS

Efecty, a leading financial services provider in Colombia, faced significant challenges with its outdated training methods for business partners and internal employees. The use of lengthy PDF documents led to low engagement, inefficient communication, and difficulty tracking progress, which impacted operational efficiency and partnership retention. To address this, Efecty partnered with vendor Open LMS to transform its corporate university using the Open LMS platform.

The solution implemented by Open LMS included microlearning videos, gamification, and SCORM simulations to create engaging content. Efficient communication channels and automated reminders were also established. The results were highly successful, with first-time pass rates on evaluations jumping from 37% to 75%, overall user satisfaction increasing, and onboarding time being drastically reduced. This transformation allowed Efecty to accelerate the opening of new service points and even expand its training reach internationally.

Efecty