Case Study: Australian College of Ministries Achieves 70%-80% Feedback Response Rates with Open LMS

Australian College of Ministries boosts feedback response rates to 80% with Open LMS

The Australian College of Ministries (ACOM), a provider of online theological education, faced the challenge of managing a diverse user base of approximately 700 learners annually with a small, two-person administrative team. They needed a robust and easy-to-navigate LMS from Open LMS that could provide a modern look to keep asynchronous learners engaged and generate essential site-wide reports to inform institutional decisions.

By implementing Open LMS and leveraging features like the Snap theme and the Personalized Learning Designer (PLD), ACOM automated student communication. The PLD tool's automatic reminders for course feedback resulted in a dramatically increased response rate of 70-80%, far exceeding the 40% average of their peers. Open LMS also provided custom reporting and kept student engagement managers informed of at-risk learners, leading to more successful academic outcomes.

Australian College of Ministries (acom)