Open GI
9 Case Studies
Case Study: RCIB achieves 20% efficiency gains with Open GI Core
A Open GI Case Study
How RCIB achieved a 20% increase in efficiency with Core
RCIB, an insurance broker operating under the Lucida Group, needed to grow its business at speed while enhancing its online customer experience and improving operational efficiency. The company partnered with technology vendor Open GI and implemented their Core platform, a full end-to-end technology solution for broking and policy administration.
Open GI's solution provided a solid infrastructure and added functionality, including an online self-service portal and a dynamic pricing tool. This increased automation led to a 20% improvement in efficiency and a 20% growth in policy sales, allowing RCIB to accelerate its growth without needing to increase the size of its team.
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RCIB
Darren Joseph
Managing Director