Case Study: Switchboard achieves faster, secure access management with Opal Security

Switchboard Accelerates Growth With Automated Security Solution

Switchboard, a growing B2B SaaS company with 35 employees, faced the challenge of managing access to its infrastructure as it scaled. CTO Chris Jones needed a robust access management solution to streamline requests, maintain audit records, and ensure security without creating bureaucratic slowdowns for his engineering team. They turned to the vendor Opal for its access management tool to solve this problem.

By implementing Opal, Switchboard automated its access request workflow, enabling lightning-fast approvals directly from Slack. The solution decreased onboarding time for new engineers by allowing pre-defined permission sets and provided peace of mind with detailed activity logs for future SOC 2 audits. The Opal tool was so effective that it was compared to a Ferrari, helping the team work faster and more securely.

Switchboard

Chris Jones

Chief Technology Officer