Case Study: Merge achieves faster, more secure access management with Opal Security

How Merge is Adopting the Future of Access Management

Merge, a company providing unified API integrations for HR, payroll, and recruiting data, needed to significantly strengthen its security posture to protect sensitive customer information. Their manual processes for access management, including token rotation every three months and provisioning on-call access, were no longer sufficient. To exceed standard security practices and become best-in-class, they partnered with Opal Security and implemented its automated access management platform.

By using Opal, Merge automated and dramatically improved its security protocols. They reduced credential expiration from every three months to just 15 minutes, implemented just-in-time access requests, and automated permission assignments for new hires and on-call rotations. As a result, Opal helped reduce the time for privileged access requests from 17 hours to just 3 minutes, integrated seamlessly with their AWS infrastructure in 1.5 weeks, and allowed their team to scale security without sacrificing productivity.

Merge

Gil Feig

Chief Technology Officer