Opal
11 Case Studies
A Opal Case Study
Chronosphere, a cloud-native observability platform, faced a challenge in managing secure data access as it began serving security-sensitive industries like financial services and AI frontier labs. To close these larger deals, they needed an identity security platform, Opal, to proactively enhance their security posture by scoping and locking down employee access to sensitive customer data on GCP.
Opal implemented a least privilege solution, reducing and tracking access to customer data for support requests with time-bound and break-glass policies. This accelerated deployment velocity for engineers, decreased the mean time to approve access requests by 78%, and became a key control for SOC 2 and ISO 27001 compliance. The solution unblocked major deals, directly supporting the growth of Chronosphere’s annualized revenue.