Case Study: Tele2 improves IT service quality with OP5 Monitor

Why one of Europe’s leading telecom operators switched from Nagios to op5 Monitor

Tele2, one of Europe’s leading telecom operators with 15 million customers across 10 countries, needed a monitoring solution that could keep pace with rapid change in a complex international IT environment. Its existing Nagios setup was no longer flexible enough or well supported for the company’s growing needs, so Tele2 turned to OP5 and its op5 Monitor product.

OP5 implemented op5 Monitor to replace Nagios, providing a more complete, fully supported platform with flexible customization and plug-in development. The solution enabled Tele2 to monitor critical systems from a user perspective, set monthly availability targets, and benchmark service performance across departments. As a result, Tele2 improved operational quality and used performance visibility to drive healthy internal competition and continuous service improvement.

Tele2

Charlie Candergart

Developer & Technician