Case Study: Financial Services Company transforms offboarding and reduces data exposure risk with Oomnitza

Financial Services Company transforms employee offboarding, improves endpoint reclamation and reduces data exposure risk with Oomnitza

The customer was a global financial services company facing significant challenges with its employee offboarding process. Its large, dispersed workforce and complex IT environment, which included over 150 SaaS applications, resulted in an inefficient, manual process requiring over 30 service desk tickets per departure. This created security risks, audit failures from data exposure, and an inability to reclaim expensive hardware. To address this, the firm implemented the Enterprise Technology Management solution from Oomnitza to automate and secure its workflows.

By leveraging Oomnitza's low-code automation engine and native integrations, the company completely transformed its offboarding. The solution automated the entire separation-to-recovery process, reducing manual tasks from 32 tickets to just two for logging. Oomnitza enabled a 32% increase in endpoint reclamation, saving hundreds of thousands of dollars, and freed up over 100 IT staff hours per month. Most importantly, it drastically reduced access removal time from 8 hours to 15 minutes, eliminating security gaps and providing full audit compliance.