Case Study: Dutch Dog Design achieves a more professional first impression and $2,400 annual phone savings with Ooma Office (Ooma)

The happy tale of how Ooma Office helps grow customer demand for Dutch Dog Design

Dutch Dog Design is a small, three-person company that designs innovative pet trailers, strollers, carriers and elevated dog furniture. The team was overwhelmed by inbound calls — sales, customer service and international partners — and their legacy phone system cost more than $300 per month while ringing every handset at once, creating confusion and delays.

They switched to Ooma Office, using features like a Virtual Receptionist, call forwarding, voicemail-to-email and a web-based Office Manager. The new system made it easy to route callers to the right person, keep staff productive on the go, speed up responses and close more sales, while cutting phone costs by more than $200 per month (over $2,400 per year).

Dutch Dog Design

Matthys van Leeuwen

Owner