Case Study: BASSG achieves improved call quality and always-on reachability with Ooma Office

Practice What You Preach: A Building Automation Systems Company Modernizes Its Phone Communications

BASSG, a building automation and BAS analytics company founded in 2004, needed a better way to communicate. Their existing phone system was expensive, inflexible, produced poor audio quality, and made it difficult to reach employees—undermining the company’s ability to serve clients and coordinate teams.

After testing options, BASSG implemented Ooma Office, which installed without altering their network and added features like extension dialing, multi-ring, call forwarding and customizable greetings. The result was clearer audio, reliable call routing so staff are always reachable, lower costs, no support issues, and a more professional customer experience.

BASSG

Alper Uzmezler

Managing Partner