Ooma
13 Case Studies
A Ooma Case Study
J World is a 32-year-old performance sailing school operating in San Francisco Bay, San Diego and Puerto Vallarta with five employees and several contractors across three separate locations. They faced fragmented phone service — three different telephone providers and numbers — and needed to centralize reservations in San Francisco, allow staff in the field to receive calls, retain existing numbers, and cut costs.
Ooma Office ported J World’s numbers, consolidated lines and billing, and used Linx remote jacks and virtual extensions so staff could use existing phones and answer calls from any location. The solution centralized reservations, increased call capacity and response speed, and cut monthly phone costs from $160 to $60 — a savings of $1,200 per year.
Barry Demak
General Manager