Case Study: KITE Architects achieves $24,000 annual revenue increase and 70% phone bill reduction with Ooma Office (Ooma)

Ooma Office allows an on-the-go architectural firm the flexibilty to grow

KITE Architects is a six-person full-service architectural firm that spends much of its time at construction sites, renovation projects and public meetings, with several part-time and remote employees. Because staff were often away from desks and cell numbers were not broadly published, clients had difficulty reaching the right person and the office spent significant time screening sales calls and taking messages.

By deploying Ooma Office, KITE enabled extensions to simultaneously ring staff cell phones, forward the founder’s line during his transition to retirement, and use a wireless conference-phone extension without new wiring—improving responsiveness and flexibility. The firm estimates $2,000/month ($24,000/year) in additional billable revenue, reduced its phone bill by 70% (from $140 to $40/month, saving $1,200/year), and gained more reliable support for both in-office and remote employees.

KITE Architects

Christine Malecki West

CEO and Principal