Case Study: KITE Architects boosts productivity and cuts phone costs with Ooma Office

KITE Architects cuts phone bills 70% and boosts revenue $2,000 a month with Ooma

KITE Architects, a full-service architectural firm, faced challenges with client accessibility and inefficient call management due to their on-the-go work style and a high volume of sales calls. Their old system made it difficult for clients to reach staff directly, and significant time was wasted answering and screening calls. To address this, they turned to the vendor Ooma and its Ooma Office service.

The solution from Ooma provided KITE with a flexible phone system that simultaneously rings employees' cell phones, ensuring no missed calls. This eliminated the need for a virtual receptionist and simplified their move to a new office space. The results were highly positive, leading to an estimated $2,000 monthly increase in revenue from improved productivity and a 70% reduction in their phone bill, saving an additional $100 per month.

KITE Architects