Ooma
25 Case Studies
A Ooma Case Study
GiGGo Toys, a small start-up company, needed a communications solution that would make them sound like a larger, more established business to compete with major toy brands. With minimal resources, their challenge was to operate above their weight without the budget for expensive systems or a full-time receptionist. They turned to the vendor Ooma and its Ooma Office service to meet this need.
Ooma implemented its Office solution, which provided a virtual receptionist and conference call features. This eliminated the need for a live receptionist, saving an estimated $40,000-$45,000 in salary costs, and removed the expense of third-party conference services. The solution also gave the impression of a unified company by seamlessly connecting remote employees to the New York headquarters. As a result, GiGGo Toys achieved a more professional image with a system that was both affordable and easy to use.