Case Study: Dutch Dog Design boosts customer calls and sales efficiency with Ooma Office

Dutch Dog Design saves more than $200 per month with Ooma

Dutch Dog Design, a creator of innovative pet activity and furniture products, was challenged by a costly and inefficient legacy phone system. Their small team of three was inundated with all lines ringing simultaneously, leading to confusion and delays for callers. After researching alternatives, owner Matthys van Leeuwen turned to the vendor Ooma and implemented the Ooma Office phone system to better manage their high volume of inbound calls.

Ooma Office provided a solution with features like the Virtual Receptionist to direct calls to the appropriate employee, mobile call forwarding, and voicemail-to-email. This allowed the small business to present a more professional image and manage their system easily online. The results were significant, saving the company over $200 per month while enabling them to answer customer calls more quickly and close sales more efficiently.

Dutch Dog Design