Ooma
25 Case Studies
A Ooma Case Study
CSz-Portland, an improv comedy theater with a small team, faced challenges with its previous local phone provider, which added unauthorized charges and offered poor customer service. The company needed a phone solution that could manage calls without a dedicated receptionist. They implemented Ooma's virtual receptionist service to address this.
With Ooma, CSz-Portland created customized call menus and messages, which eliminated wrong-number calls and allowed customers to reach multiple employees easily. This solution saved the business $55 per month and provided a professional, flexible phone system. The General Manager reported that wrong-number calls dropped from 10 per week to zero.