Case Study: CSz-Portland saves $55 a month with Ooma virtual receptionist

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Preview of the CSz-Portland Case Study

CSz-Portland saves $55 a month and eliminates wrong-number calls with Ooma

CSz-Portland, an improv comedy theater with a small team, faced challenges with its previous local phone provider, which added unauthorized charges and offered poor customer service. The company needed a phone solution that could manage calls without a dedicated receptionist. They implemented Ooma's virtual receptionist service to address this.

With Ooma, CSz-Portland created customized call menus and messages, which eliminated wrong-number calls and allowed customers to reach multiple employees easily. This solution saved the business $55 per month and provided a professional, flexible phone system. The General Manager reported that wrong-number calls dropped from 10 per week to zero.


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