Case Study: Global Specialty Clothing and Accessories Retailer boosts eCommerce uptime and security with OnX Enterprise Solutions

Global Specialty Retailer Reaps Benefits of Operational Intelligence

Global Specialty Clothing and Accessories Retailer, a global specialty retailer with more than 1,000 stores and eCommerce operations across 81 countries, needed to optimize online performance, maximize uptime, and strengthen security—especially during the critical holiday shopping season. The company also wanted to better use large volumes of IT operational data for real-time decision-making. It turned to OnX Enterprise Solutions for help deploying Splunk-based infrastructure and security capabilities.

OnX Enterprise Solutions implemented Splunk for operational intelligence and enterprise security, with guidance from OnX’s Splunk-certified consultants through its OnDemand Residency Services. The solution helped the retailer identify system issues faster, detect anomalies and potential threats, and improve website reliability. A persistent performance problem was reduced by 40% in server load, freeing up bandwidth and avoiding the need for additional hardware while improving uptime, customer experience, and ROI.