Case Study: Global Construction Providing Company achieves higher online sales with OnX Enterprise Solutions

Global Provider of Woodworking Supplies Transforms Underperforming Ecommerce Platform

Global Construction Providing Company, a $15 billion global construction supplier, was struggling with a slow, unreliable B2B eCommerce portal that drove customers away from online ordering and back to an expensive call center. The company needed a way to improve performance, reduce downtime, and find a partner with deeper eCommerce expertise to help manage both the application and infrastructure. OnX Enterprise Solutions provided digital services to stabilize the platform and support the company’s shift to online sales.

OnX Enterprise Solutions reconfigured the eCommerce platform, refreshed the operating environment, and moved the solution to a managed cloud, software-as-a-service model. The new environment was supported by certified experts and digital consulting services to improve reliability and user experience. As a result, online sales grew from 1% to more than 25% in three years, with zero downtime and a scalable platform that let the company focus on core business priorities.