Ontraport
19 Case Studies
A Ontraport Case Study
Bx Networking, a global networking and education community, needed a better way to manage 280+ locations, thousands of members, and 100+ events each week. Its patchwork of more than a dozen tools created manual work, inconsistent experiences, and limited scalability, so Bx turned to Ontraport for a more unified CRM, membership, and event management solution.
With Ontraport, Bx built a customized no-code system using custom objects and dynamic CMS to personalize event discovery, automate registrations and communications, and centralize team operations. The results included eliminating 12+ tools, saving over 200 hours per week, and improving support response times to under 3–5 hours with 94% of cases resolved on the first reply, while also boosting event attendance.
Matt Alderton
Chief Executive Officer and Founder