Case Study: PSMA Connect achieves streamlined membership management and cost savings with Ontraport

How PSMA Connect streamlines complex membership management with Ontraport

PSMA Connect had been managing three custom-built member portals in Salesforce for over a decade, but the setup had become costly, fragile, and hard to maintain. With tens of thousands of facilities and members to manage, they needed a better way to handle complex membership data, custom portals, and automated member engagement, and turned to Ontraport for help.

Ontraport helped PSMA Connect rebuild their portals, streamline member management, and automate follow-up within months. The result was a much simpler platform at a fraction of the Salesforce cost, with reported savings of $30K annually and the ability to manage 27K facilities in one database across 3 custom member portals.

PSMA Connect

Jarren Crist

Membership and System Management