Case Study: United Natural Foods, Inc. scales case management and boosts cost savings with Ontic

United Natural Foods, Inc. Scales Case Management with Ontic

United Natural Foods, Inc. (UNFI) faced significant challenges after a major acquisition that nearly doubled its size. Their small, four-person corporate security team was overwhelmed by a dramatic increase in reported incidents and was struggling with manual documentation processes. They needed a scalable digital solution to manage the surge in POI tracking and workplace violence investigations, leading them to partner with Ontic and implement the Ontic Platform.

Using the Ontic Platform, the security team centralized case management and threat monitoring, utilizing its customizable features and integrated research tools. This Ontic solution provided data-driven insights that enabled the team to demonstrate significant business impact. The results were substantial, with cost avoidance and recovery savings soaring from $1.2M to $4.5M in two years. These savings effectively paid for the majority of the security department's costs and justified the team's expansion from 4 to 16 members.

United Natural Foods, Inc.

Steve Slyter

Sr. Director of Corporate Security and Asset Protection