Case Study: United Natural Foods, Inc. achieves $4.5M in savings and scalable security operations with Ontic

United Natural Foods, Inc. scales case management and drives $4.5M in savings with Ontic

United Natural Foods, Inc. (UNFI), a Fortune 500 grocery wholesaler, faced a challenge in scaling its corporate security operations after rapid growth. With only a four-person team covering over 50 locations, their manual processes using spreadsheets were unsustainable for managing the increasing volume of incidents and threats. They partnered with Ontic to implement its platform for investigations, case management, and threat intelligence.

Ontic provided a centralized solution that enabled UNFI to proactively manage workplace violence, fraud, and theft. The platform's reporting tools allowed the team to quantify their impact, demonstrating $4.5 million in recovery and cost avoidance. This measurable success, tracked using Ontic, supported the growth of the security team from 4 to 16 employees and solidified Ontic's role as a trusted partner for the expanding program.

United Natural Foods, Inc.