Case Study: Southern Background Services streamlines time tracking and payroll with OnTheClock

Southern Background Services speeds payroll processing with OnTheClock and instant chat support

Southern Background Services, LLC, a company specializing in background investigations, faced challenges with its inherited OnTheClock time tracking system. A partner at the company, Danny, was concerned about limited customer support, the system's flexibility to grow with the business, and a steep learning curve for new users.

OnTheClock provided a solution with its accessible customer service and various learning tools. The vendor's live chat feature offered immediate assistance, which streamlined payroll processing and made correcting timesheets easy. This support and the system's flexibility for managing employees allowed Southern Background Services to efficiently implement new features like time-off tracking and scheduling, enhancing their overall workflow.

Southern Background Services, LLC