Case Study: West Florida Flames streamlines COVID-19 waivers with OnTask

West Florida Flames Soccer League Uses OnTask to Streamline COVID-19 Waivers

The West Florida Flames, a large non-profit youth soccer organization, faced a significant challenge in manually collecting and tracking thousands of COVID-19 liability waivers required for players to return to the field. Their previous method of using paper forms was logistically difficult, and an alternative digital solution from an industry leader capped transactions far below their need of 2,500. Seeking a fast and efficient solution, Club Administrator Melissa Howard turned to the vendor OnTask for their document automation services.

OnTask provided a digital solution that allowed the West Florida Flames to automate the waiver process. Howard had the system up and running in under 24 hours, enabling the collection of approximately 1,000 signed waivers within just three to four days. The OnTask platform gave administrators the ability to instantly verify who had completed the waiver, download lists for check-in, and track submissions by team and timestamp. This streamlined process eliminated the need to turn players away and saved the organization immense time, allowing them to focus on getting back to the game.

West Florida Flames

Melissa Howard

Club Administrator