Case Study: TLC Family Care streamlines document management with OnTask

TLC Family Care Uses OnTask to Streamline Document Management

TLC Family Care, a woman-led company providing in-home childcare staffing services, faced a significant challenge with its document management. As the business expanded, its previous e-signature solution became prohibitively expensive, charging up to $4 per document, and the personal customer support disappeared after an acquisition. To streamline their onboarding and document processes affordably, they turned to the vendor OnTask.

By implementing OnTask, TLC gained a more advanced and affordable solution for sending personalized documents and emails to applicants. This personal touch made the hiring process more human and friendly. The results included a streamlined workflow and outstanding customer support from OnTask. The measurable impact was significant cost savings, as their previous expense for processing 2,500 documents per year had quadrupled under the old provider.

TLC Family Care

Gregg Radell

Operations Director