Case Study: Rescue Pets of Florida streamlines adoptions and volunteer workflows with OnTask

OnTask Lends a Paw to Rescue Pets of Florida

Rescue Pets of Florida, a volunteer-powered non-profit animal rescue, was struggling with a manual, paper-based process for adoption and foster applications. The reliance on physical forms created significant administrative burdens, often deterred potential adopters, and led to missed opportunities. The organization previously attempted to use JotForm but faced technical issues and poor support, leaving them in need of a better digital solution.

Using the OnTask workflow automation platform, the rescue digitized its entire application process. This allowed potential adopters to simply scan a QR code at events to complete forms, eliminating paper and streamlining data collection. For the organization, OnTask provided a centralized, easily searchable system for managing applications. The solution improved the volunteer and adopter experience, prevented lost adoptions, and offered the flexibility to instantly update forms. The vendor, OnTask, also provided highly responsive customer support throughout the implementation.

Rescue Pets of Florida

Katie Duncan

Volunteer and Marketing Coordinator